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What are IT Managed Services?

18th March, 2024

With outsourcing emerging as a reliable solution, businesses can allocate their time, budget, and resources more effectively and gain a competitive edge.

Outsourcing Your IT: Why You Should Be Considering This!

In today’s fast-paced and technology-driven business landscape, the importance of a reliable and efficient IT infrastructure cannot be overstated.

From managing day-to-day operations to ensuring data security and supporting your growth, IT plays a pivotal role in your organisation’s success. While some businesses opt to handle their IT needs in-house, more and more are recognising the benefits of outsourcing IT services to specialised providers.

A YouGov survey found that 70% of B2B decision-makers have adopted this strategy, highlighting its effectiveness. Outsourcing enables businesses to focus on their core competencies while relying on expert providers for specialised services. The survey also revealed that only a quarter of respondents had never outsourced any aspect of their organisation. With outsourcing emerging as a reliable solution, businesses can allocate their time, budget, and resources more effectively and gain a competitive edge.

Here are a few of the benefits:

  1. Cost Efficiency

One of the primary motivations for outsourcing IT services is cost savings. Managing an in-house IT department can be expensive, with costs including salaries, benefits, equipment, software, and ongoing training. Outsourcing allows you to convert these fixed costs into variable ones, meaning you pay only for the services you need when you need them. It’s a cost-effective solution that can significantly impact your bottom line.

  1. Access to Expertise

IT is a vast and rapidly evolving field. Staying up to date with the latest technologies, security protocols, and best practices requires significant time and resources. IT service providers specialise in these areas, ensuring that you have access to a team of experts with diverse skill sets. This expertise can help your organisation make informed decisions, prevent security breaches, and implement efficient solutions.

  1. Focus on Core Competencies

Outsourcing your IT allows you to redirect your focus and resources toward your core business functions. You can concentrate on what your organisation does best, leaving IT management to the experts. This not only increases your overall productivity but also allows you to be more competitive and agile in your industry.

  1. Scalability

As your business grows, so do your IT needs. Outsourcing IT services provides you with the flexibility to scale up or down as necessary. You won’t need to hire or lay off staff to accommodate fluctuations in demand. This scalability ensures that your IT infrastructure can adapt to your evolving business requirements seamlessly.

  1. Enhanced Security

Cybersecurity is a major concern for businesses of all sizes. IT service providers are equipped to implement robust security measures, monitor your network for threats, and respond promptly to any security incidents. They can also help you stay compliant with industry regulations, protecting your business from potential legal issues and reputational damage.

  1. 24/7 Support

Technical issues and emergencies can happen at any time. Many IT service providers offer round-the-clock support, ensuring that you can address problems swiftly and minimise downtime. This level of support is often challenging to maintain with an in-house team.

  1. Minimised Operational Disruptions

Downtime can be costly, resulting in lost revenue and decreased customer satisfaction. IT service providers work to prevent and minimise downtime through proactive maintenance, regular backups, and disaster recovery plans. They can also provide business continuity solutions to keep your operations running even in the face of unexpected disruptions.

Outsourcing your IT services is a strategic move that can provide your business with significant advantages, from cost savings and expert support to increased security and scalability. By partnering with a trusted IT service provider, you can refocus your energies on your core business activities, knowing that your IT needs are in capable hands.

If you’re looking to enhance your organisation’s IT capabilities, consider exploring the benefits of outsourcing with Riven. It’s a decision that can not only improve your overall operational efficiency but also contribute to your long-term success in an increasingly digital world.

We prioritise understanding, planning, and adapting to any changes that may impact your environment.

Feel free to contact us at 01784 437123 or via email at

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