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How can we help

Delivering business transformation through IT… We deliver more than just IT – we can help you transform your business. Looking at the way you want to work, the unique complexities of your business, and your goals for the future, we can ensure your IT doesn’t slow you down.

Extra Mile Support

These days support is rarely about being on site fixing hardware. We remotely monitor your systems to pick up any unusual activity or issues.

Often, we have fixed it before you’re even aware there is a problem – and that’s the way we like it.

We will talk to you about what is important to you – because every business has different priorities. Then we will suggest the best support package for you – dependent on your business needs, and your budgetary requirements.

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Back up & DR

Whilst it’s distressing at the time, a disaster can be put behind you relatively quickly, if you can recover as soon as possible. And that’s all about having the right plan and processes set up to protect you. You may think you have this covered – you backup your files, and you have a plan in place.

But when did you last review your plan? Have you attempted to recover data from your backups?

It may seem like scaremongering, but we’ve helped out several clients with anything from corrupt files to having the whole company premises burnt down.

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Put simply, the cloud is the expression for anything based over the internet – that can be servers and storage, or databases, software, analytics and backup.

You may be concerned about reliability and security, when considering the cloud as an option for your business, and we totally get that.

When we counter that concern, we always remind clients that they are happy to use online banking. If you are happy to trust handling your personal finances over the internet, then it must be worth considering?

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There are a myriad of options available for business, but to the untrained eye, they can all seem very similar. Just how are you supposed to filter through the noise, and make the right decision for your business?

It’s easy to make your choice based on cost, but it’s never that straightforward.

We will understand how your business works, and what you need and recommend the best solution for you. Naturally, your budget is part of the consideration, but we want what is right for your business going forward.

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Your network infrastructure is what facilitates communication within the business, both internally amongst your team, and externally with the outside world.

There are many ways in which it can be set up, dependent on the needs of your business, and the software you need to use.

The network will be made up of IT hardware – servers, switches, firewalls and wireless equipment.

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IT Security

Threats to your business come in many guises – not just as straightforward as theft of a laptop, PC or mobile device. Cyber criminals are becoming ever more sophisticated, and honest, hard working business owners find themselves literally held to ransom to access their own data.

Protecting your business from attacks on your software – the essential applications you need to run your business – is essential.

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Automation & Apps

All businesses need to make sure they are efficient, and technology plays a huge part in ensuring your processes are as efficient as they can be.

Using Power Apps, you can quickly build custom business apps that connect to your data stored either in the underlying data platform (Microsoft Dataverse) or in various online and on-premises data sources (such as SharePoint, Microsoft 365, Dynamics 365, SQL Server, and so on).

Power Automate is a service that helps you create automated workflows between your favourite apps and services to synchronize files, get notifications, collect data, and more.

By utilising these two platforms, Riven Associates can assess, design and implement these solutions to help your business.

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