Choosing a CRM system, or indeed any new software, can be a daunting process. We decided to share our experience of Dynamics and what we have learned. Below is a summary of an interview with our MD, Simon Newton. Why did you move to Dynamics? Before Dynamics we used a Sage CRM system, it was…
It seems 2020 has been a bumper year for cyber criminals with SMEs through to corporates falling foul to ransomware attacks including Carnival Cruises, Hackney Council, Garmin, Pitney Bowes and Honda. And it’s not just ransomware attacks, Twitter was hacked and criminals posted tweets from Bill Gates, Barrack Obama and Elon Musk. While the surge…
Have you come across the term “Shadow IT” before and wondered what it is? Even if the answer to that is “No”, you definitely need to be aware of it and the implications for your business. So, what is Shadow IT? It is a relatively generic term, referring to equipment, applications or operations…
One of the biggest challenges companies face is getting the whole team to buy in when they move over to a new system or start using new technology. It is not uncommon for new customers to tell us about tech that has become the “white elephant” – sometimes discarded altogether because the staff refuse to…
Like many businesses in the UK, you are probably starting to prepare for returning to work. Irrespective of whether that means going back to your business premises, or working remotely, the chances are that at least some of your team will be returning from furlough. Why does that matter? Because they are unlikely to have…
Do you protect the data available on your mobile phone and other devices, or is it just freely accessible to anybody that picks it up? We hope it’s the former, but sadly we have seen the latter all too often, and the consequences. If you don’t put in place some protection, everything about you is…
You’ve probably heard of ransomware and are wondering what all the fuss is about. If we told you that one of the most famous ransomware attacks was the WannaCry attack, which cost the NHS a reported £92 million, we think you’ll get just how serious it is. Travelex have been the latest high profile victim,…
If you follow the password protocols we recommend for creating passwords, they are a complex combination of characters, which is excellent for security, but not so good when you need to recall them. While the obvious answer is to save your passwords in your browser, as they all offer password retention, their security is not…
OneNote is part of the Microsoft Office suite and is available as part of Office 365. It is compatible with both Windows and Mac machines. So, now we’ve got the logistics out of the way, what actually is OneNote? Think of it as your digital notebook – so like a notebook and pen, but just…
For all of us, the subject of passwords is a real pain. We have multiple accounts to access -email, various business apps, banking, and that’s apart from personal stuff like online shopping, film streaming services, and so on. So, how do you pick a password that’s difficult to crack? There are some basic rules in…
The Office suite has been around for such a long time, you could be forgiven for thinking everybody knows how to use it. But are you and your team making the most of all the functionality? Are there features you would benefit from, that you don’t even know about? Microsoft offer quite comprehensive training, via…
We have talked in previous posts about the importance of backing up critical business files. But have you thought about your cloud based applications? Many companies believe their SharePoint and Office 365 files are safe and don’t require any additional backup, but that’s not necessarily the case… If you use Office 365 you can recover…
If you’d like to learn more about how we can support your IT systems, please get in touch …
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