An Insider’s Guide to IT Project Success; Guest Blog by Philippa Reader If you’re looking to implement new technology, you might try googling “success rate of IT projects”. Unfortunately, it doesn’t make for pretty reading.  Countless research articles year on year suggest partial, or total, failure rates of up to 70%. It may be nothing…

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An Interview with a Technology revolutionist; Road Mapping – the key to exceptional service! In our last interview Simon, you mentioned that Riven uses a Road Mapping process with clients. What is this? And why is it so important for your clients? Road Mapping is ultimately a robust process we use with clients that documents…

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Tell me about yourself Simon I’ve worked for nearly 30 years in IT. I am now the Managing Director of Riven Associates and head up the strategy –  client-side, and relationships. I guess I’m seen as the thought leader of the business. In your expert opinion, what are the number 1 priority businesses should be…

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Six years after they launched Windows 10, Microsoft have launched the new and improved Windows 11!   Windows chief product officer Panos Panay, told the BBC that Windows 11 has been designed to be “clean and fresh and simpler” for the user.   But the hardware requirements needed to launch it seems to be pretty…

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Public WIFI security is a hackers delight! And we’ve all done it. How many times when you’re out and about have you connected to public Wifi? Free Wi-Fi is available everywhere now – in shopping centres, airports, restaurants, coffee shops, libraries, public transport, hotel rooms, the list is endless! These networks are used by millions…

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From time to time, you may be requested to complete a form to demonstrate your company is serious about IT security. We are often asked to support clients with this – it’s very common for FCA regulated businesses. Whilst completing the form is pretty straightforward, it can feel like it’s a sticking plaster rather than…

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Following on from our previous article covering how IT has played a critical role during the pandemic, we wanted to explore the progress business has made in truly adopting digital technology. When viewed against the rest of the World you would expect the UK to perform well for technology. The UK is one of the…

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As we hit the one-year anniversary of lockdown, most of us would probably say that we never thought we would be where we are now. We are exploring the critical role IT has played during the pandemic. Whether your business has been severely impacted or remained buoyant during this incredibly difficult time, there is no…

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When we went into lockdown for the first time back in March 2020, office security may have been quite low down your priority list. Once you had got to grips with remote technology, like most companies you were probably focused on getting as close to business as usual as possible. However, through the turbulent times…

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Over the last year we have all worked from home for more time than we could have imagined. For some it has worked out well. They’ve discovered a renewed love for their home and garden, and that it gives them back time outside of working hours. For others it’s been a very tough gig. Feeling…

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When was the last time you gave your desktop a good clear out? Yep, we’re betting it was some time ago… This month sees National Clean Out Your Computer Day on 8 February – who knew there was such a thing? This was started back in 2000 by the Institute of Business Technology, and was…

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Multi Factor Authentication (MFA) is effectively an electronic or digital way of double checking you are who you say you are. As we have spent so much time in the last year logging on from different devices and in different locations, the chances are you will have already come across multi factor authentication. At the…

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If you’d like to learn more about how we can support your IT systems, please get in touch …

01784 437 123

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