We start by learning about your business – where it is now and where you want to be. Then we create an IT roadmap – so your IT is in step with your business. You want seamless IT that can deliver for you today and into the future. And we want to deliver that for you.
Most of our clients have been with us for many years. Some have been with us since day one, when we set up in 2003. We’d say that’s a pretty good vote of confidence.
Our customers tell us how much they appreciate our attitude towards partnering them …
“Always been incredibly conscientious”
“They seamlessly manage our IT”
“The service is always good – response times, problem resolution, cost – everything really”
“Go out of their way to help, in advance”
“Don’t have a bad thing to say about them”
DIRECTOR
Simon drives the strategic direction of the business. He is responsible for sales and business development and is likely to be the first person you meet. He will work with you to design the IT roadmap for your business.
DIRECTOR
Kevin heads up the technical team and is responsible for leading our Extra Mile support. His strong project management skills will ensure your IT migration and projects will be delivered seamlessly on time.
HELP DESK MANAGER
David oversees the day to day management of our Extra Mile support, and is responsible for our Help Desk team.
SENIOR ACCOUNT MANAGER
Danielle looks after a number of our clients, as well as working on business development with Simon.
CLIENT ACCOUNT MANAGER
Katie looks after a number of our clients, as well as working on business development with Simon.
CREDIT CONTROL & ACCOUNTS
Sophie is responsible for purchasing, invoicing and credit control.
Our customers cover a range of sectors, each with their own set of challenges. What they all have in common is a desire for their IT to be flexible, cost effective and efficient. They want to outsource their IT so they can forget it - and get on with meeting the needs of the business. And that's what we do.
Working with Riven has made savings in terms of cost and man hours. Having one central focus for all IT and technology requirements/ troubleshooting means we are reassured...
Every year, we commission an independent survey of what our clients think about us...
If you’d like to learn more about how we can support your IT systems, please get in touch …
The White House, 53 High St, Egham TW20 9EX