Installation and Project Work

Using Riven Associates as your outsourced IT partner, our commitment to care for our customers means that we will manage projects from beginning to end, including the configuring and installation processes to suit individual customer needs and expectations.

Our service typically includes:

• Pre-sales advice to discuss the options available when upgrading, migrating or expanding your system.
• Quotations are generated promptly, fully detailing all options with an easy-to-read breakdown of costs.
• Quotations detail exactly what is and is not included in the project, providing peace of mind and no 'grey' areas.
• Hardware, software and ancillary services are competitively supplied.
• We can liaise with third party companies such as Internet service providers, telecoms, web developers and software vendors on your behalf.
• Full installation by experienced and qualified engineers.
• Ongoing support of the IT system after installation.
• Full system documentation.

Typical Project work includes:

• Installation of new PC's, Laptops and Printers.
• Server installations and hardware upgrades.
• Server operating system upgrades.
• Site to site connectivity.
• Email upgrades including platform upgrades and migrations.
• Network Security including Firewalls, Anti virus, Anti Spam, Web Filtering and Instant Messaging.
• Infrastructure work including Telecoms, data cabling and IT room assembly.
• Remote Access solutions including VPN, SSL, Thin Client and Web Portal solutions.
• Disaster recovery planning and implementation.
• Email archiving.
• Network Storage solutions.